By Sokoloff Client

5 Mar 4, 2020

We would recommend Ashley and the Sokoloff team in a heart beat.

When presented with a major life health and insurance award crisis we had reached out to a trusted legal adviser for help. Specifically, we asked this lawyer for the best lawyer in the industry to fight for our case and what we believed was a full breach of a duty of care and due diligence to assess the substantive medical evidence to warrant a full and speedy approval for long term disability benefits. This lawyer quickly and unequivocally recommended Ashley Frydrych. Just before reaching out to Ashley Frydrych at Sokoloff Lawyers we had a Long Term Disability claim application denied by one of Canada's biggest insurance companies. We had a major life threatening medical condition with a very poor life prognosis, yet the insurance company denied the long term disability claim. We felt that the insurance did not do a fair job, didn't treat us with respect, and only looked at the situation with a lens to protecting its bottom line. As well educated and informed people, we did all the due dilegence, ourselves and with the medical team, to support an easy and timely insurance company decision. Despite following the insurance company's rule book and requirements, the insurance company's claim manager did not do their due diligence. We knew it, and we suspected they knew it too. Our hard lesson learned was finding out that traditionally these insurance companies deny claims to safeguard against perceptions of fraud or to protect their shareholders' bottom line. We did not want to be a victim of this nor suffer the substantial financial devastation because of it. We did not want to be a victim again. We knew it was wrong, and we knew that we did our due diligence. We also had paid premiums for LTD in good faith through the employer in the event that a serious need for LTD was justified. So, we contacted Ashley. That was the best decision we made in a very long time. Not only was Ashley extremely professional and empathetic, she invested the appropriate amount of time to our situation and case. She was very honest and forthright and gave us a perspective on what was necessary to have this insurance company's decision overturned. Her experience, passion and professionalism to advocate for the victim was evident. She moved with speed and with smarts to call out the insurance company, its poor duty of care, and threatened on our behalf to take legal action for failure to overturn a bad decision. Within days, the insurance company backed down and approved the claim. Not only were we impressed, we were elated. We can now breath with ease and move forward with life, despite the challenges and life prognosis. We would recommend Ashley and the Sokoloff team in a heart beat. They, together, are one heck of a team. We are blessed and thankful.

Reply by Sokoloff Client Apr 6, 2020