When Mr. Shen first took my case, he was very friendly and patient to go through all the details of my case, and answered all my questions because it was my first time being in the situation. I understand my case was not easy when I'm not in Canada, but Mr. Shen never give up my case and kept me updating all the time. He was so professional very good at his job, therefore I can receive a good result of my case. I would like to thank Mr. Shen for stood up my case, kept work with me when I'm not in Canada. I understand my case got harder to continue when I'm not in Canada, but he was doing his best to get the most benefits for my case. Lin Lin