In the beginning, I had known about Sokoloff Lawyers through their advertising, plus a friend of mine told me about them. I called Sokoloff and Norman answered the phone and took all the information in details. From that phone call I knew that Sokoloff Lawyers is a professional law firm. Then Ashley called me within one hour of that first initial phone call. It was very prompt. Ashley was very confident that I have a case and believed in me. Mirsada and Ngan were very prompt getting back to me or answering my questions whenever I would call the office. Always keeping in touch. You guys are very good with LTD claims. I would recommend Sokoloff Lawyers to anybody as you guys approach the clients with empathy. Ashley was phenomenal on the day of the mediation and big thank you for her and Mirsada and Ngan. You guys have been great! I would recommend Sokoloff Lawyers to my friends and family.